Customer Service

Customer Service

Shipping Methods and Costs

Depending on the product(s) you purchase on www.tumi.com and the subdomain uk.tumi.com and the location to which the products will be delivered, different shipping methods are available. At checkout, you will be prompted to choose a shipping method for your product(s). Shipping costs are based on the shipping method of choice and the value of the total order. Your total shipping charges will automatically compute during checkout prior to the completion of your order.

Your Order Total Cost Per Shipment
£0 - £75 £2.50
£75.01 - £999.99 £5.00

Shipping

Standard Ground, (3-8 business days)

Most products may be shipped in the United Kingdom via Standard Ground service. You can expect your order to arrive within 3-8 full business days. Business days in the United Kingdom are Monday-Friday, excluding public holidays.

At this time, products ordered from this Website can only be delivered to customers within the mainland United Kingdom (England, Wales, Scotland) and Northern Ireland. Please note that we do not deliver to Orkney, Channel, Shetland, and Scottish Islands, the Isle of Man, Guernsey, or the Republic of Ireland or to P.O. Boxes or military BFPO addresses.