Shipping Methods & Costs

Depending on the product(s) you purchase on TUMI.com and the location to which the products will be delivered, different shipping methods are available. At checkout, you will be prompted to choose a shipping method for your product(s).

Shipping costs are based on the shipping method of choice for your product(s) and the value of the total order. Your total shipping charges will automatically compute during checkout prior to the completion of your order.

Delivery Methods

Most products may be shipped via Standard Ground Service. Generally, you will have the option to upgrade your shipping method for faster delivery depending on the shipping address chosen during checkout. Please note: Express shipping is not offered to all locations.

Orders Must Be Received By 12pm CET

Your order must be received and clear credit authorization by 12:00 p.m. (noon) CET or your order may not be processed until the following business day.

Business Days

Business days are Monday - Friday, excluding United States federal holidays.

Shipping to Europe
Country Standard shipping Express shipping
Austria Free € 25,00
Belgium Free € 25,00
Czech Republic Free € 25,00
Denmark Free DKK 200,00
Estonia Free € 25,00
Finland Free € 25,00
France Free € 25,00
Germany - € 15,00  |  Free above € 49,00
Hungary Ft 4.400,00  |  Free above Ft 27.990,00 Ft 7.800,00
Ireland € 5,99  |  Free above € 50,00 € 25,00
Italy Free € 25,00
Luxembourg Free € 25,00
Netherlands Free € 25,00
Poland zł 29,00  |  Free above zł 250,00 zł 100,00
Spain Free € 25,00
Sweden Free kr 260,00
United Kingdom Free £ 25,00

Item Availability

The availability of a product is clearly noted on the Product Detail page as "In Stock", "Pre-order", or "Backorder." Most products are In Stock and ready to ship. Some products are either not yet available (Pre-order) or temporarily out-of-stock (Backorder). For more information, please read the details below.

Please note: expected shipment times specify when a product is expected to leave our warehouse, not when the product will arrive at its final shipping destination. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address. Delivery times will also increase if you choose to monogram or accent items in your order.

Products available for monogramming

We currently offer complimentary monogramming for most of our travel and business design collections. In addition, many of our wallets and mobile accessories may be monogrammed as well. To shop a full assortment of products available for monogramming please visit our Personalization page.

For our travel and business designs, monogramming will be placed on the exterior leather monogram patch and/or luggage tag where available. Wallets are generally monogrammed on the interior section.

Monogram styles

You may choose either the understated blind stamp embossing technique or the bolder print technique, available in an array of colors including TUMI Red. We offer one lettering style and one size option for each type of product, and a maximum of three (3) initials.

Timing

The monogramming and accenting of an item requires additional time. Please allow approximately 2-4 additional business days for delivery of your order.

In-stock products

Most orders for In-Stock products begin shipping as soon as your online purchase is completed. Products are shipped once they are located in stock, your payment is approved, and the receiving address is verified. In-Stock products leave the warehouse in 1-2 full business days.

After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address. Please note that business days are Monday-Friday, excluding federal holidays within the European Union.

Pre-order products

Pre-ordered products are products that are not in stock but available for advanced purchase on our site. Pre-ordered products are shipped directly once they arrive in stock. You will be notified of the status of your Pre-ordered product via e-mail.

Expected shipment time (for example, "Advanced Sale: Buy now for shipping 4-6 weeks") is indicated on the Product Detail page.

Backorder products

Backorder products are products that are temporarily out of stock but available for purchase on our site. Backorder product that you may order is shipped directly to you once it is back in stock.

You will be notified of the status of your product via e-mail. Expected shipment time (for example, "Backorder: Buy now for shipping in 4-6 weeks") is indicated on the product detail page.

Shipping Restrictions

Products purchased on this website may not ship to P.O. Boxes or military BFPO addresses. At this time, we do not deliver to Greenland, Faroe Islands, Suduroy and Skuvoy Islands, Orkney, Channel, Shetland, Scottish Islands, the Isle of Man, Guernsey, French Guiana, Guadeloupe, Reunion, Martinique, French Polynesia, St. Pierre and Miquelon, Canary Islands, Ceuta and Melilla.

Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the European Union.

The shipping cost displayed for an individual product reflects what you can expect to pay if the product ships alone. Your actual shipping and handling cost will automatically compute on the Shipping Options page of checkout.

You may be billed for products purchased immediately upon order confirmation.

Please call a Senior Customer Care Specialist or contact us via email at service_eu@tumi.com if you have any questions.

Tracking Your Order

When can you track your order?

At our warehouse, tracking numbers are assigned, when applicable, to packages immediately and generally appear on our website along with your order information. However, it may take up to 48 hours before the package is checked into the carrier's tracking system. Even though your package has already shipped from our warehouse and is on the way to you, the carrier may not be able to provide any information about your package for up to 48 hours.

Finding your order status

The status of your order is easy to find.

You are required to enter an e-mail address during Checkout, so that you may receive e-mails regarding the status of your order.

Visit The Website.

You may sign in at TUMI.com for your Order History at any time. Information about your open orders, tracking, and past orders is available.

Contact Us.

If you still have questions about your order, please contact us via service_eu@tumi.com

How is order status different from tracking information?

The status of your order is supplied by TUMI.com. It represents the progress of your order between the time it is placed and the time it ships from our warehouse. Once your order leaves our warehouse, it is handled by UPS, who will provide tracking information until your order is delivered*. The tracking information is accessible from your Order History on our website when it becomes available. *Tracking information may not be available for up to 48 hours after a product is shipped from our warehouse.